How do I restart the webcast if I stop or get disconnected?


If your connection to the webcast stops, you can follow the instructions below to reconnect.

  • Hit the F5 key located on the top of your keyboard. You can also click the refresh icon located at the top of your browser.
  • Once the refresh key is hit, the seminar viewer will reload and the video should begin again.

If refreshing the viewer does not resolve the issue, please follow the steps below:

  • Close the viewer tab and return to your online account.
  • Under Pending Online Seminars, click on the "Launch Viewer" button for the webcast you've registered for.

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