How do I know if I have the bandwidth necessary to view the webcast?


All webcasts will be streamed at 256K. Please test your system using the test link given to you when in your registration email and again by email the day before the webcast to make sure that your computer and your network can handle streaming video at this bandwidth. If you are having trouble with the webcast buffering or not playing and you are using a work computer, please contact your agency IT Administrator for additional help. If you are using a personal computer, contact your Internet provider technical support department. If you believe it is a technical problem with the course, please contact the Help Desk at ubswce@ce21.com  or 877-602-9877.All webcasts will be streamed at 256K. Please test your system using the test link given to you when in your registration email and again by email the day before the webcast to make sure that your computer and your network can handle streaming video at this bandwidth. If you are having trouble with the webcast buffering or not playing and you are using a work computer, please contact your agency IT Administrator for additional help. If you are using a personal computer, contact your Internet provider technical support department. If you believe it is a technical problem with the course, please contact Technical Support at ubswce@ce21.com or 877-602-9877.

 


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