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Trauma-Informed Care: Working with Children, Youth and Service Providers in the Education System

Credit Available - See CEs/Contact Hours tab below.

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Certificate Program: Online Trauma-Informed Organization: Basics for All Staff |  Trauma and PTSD |  Trauma-Informed Organization: Elective Courses
Sue Ventresca, MSN, RN
17 Minutes
Audio and Video
Original Recording Date:
Oct 01, 2014


This course is part of the Online Trauma-Informed Organization Certificate Program: Basics for All Staff that was created by the University at Buffalo School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC). 

Course Length: The course time needed is based on the amount of time needed to watch the course videos. There may also be readings provided.

Fulfills Certificate Program Requirement: __ Foundation Hours _X__ Elective Hours

Course Description:

This online course offers the training in primarily a video format. All course handouts can be viewed online, saved to your computer or printed. The course offers a foundation of information regarding implementation of Trauma-Informed Care in the educational system. Staff and volunteers within a school system including: teachers, nurses, bus drivers, administration, social workers and other school staff can benefit from this presentation.

Students who experience chronic violence and other forms of trauma are likely to have increased absences, oppositional behavior in school and failing grades. Benefits of implementing a Trauma-Informed approach in the educational system are unlimited and could potentially empower and support student to improve attendance and test scores.

Learning Objectives:

  • Recognize why trauma must be addressed in the educational system;
  • Identify the implications that trauma has on students;
  • Identify specific ways an educational system can benefit from implementing Trauma-Informed Care;
  • Consider ways to create a Trauma-Informed educational system.

Course Outline:

  1. Introduction to Trauma-Informed Educational System
  2. Effects of chronic violence and trauma on students
  3. Warning signs of students experiencing trauma based on grade level
  4. Creating a Trauma-Informed school system
  5. Watch Complex Trauma, video sponsored by Spokane County Community Network 2009
  6. Complete readings located in the Materials section of the course site

Handouts:  If it makes it easier for you to follow the course videos and take notes, we recommend you print your handouts from the Materials section and have them available as you watch the video modules. PowerPoint’s and other handouts are in the Materials tab of the course. They can be saved to your computer or printed.

Infographic: view and print the free infographic on Trauma and Trauma-Informed Care Infographic at

Target Audience:  This course is appropriate for all levels of human service staff that need foundational information on trauma and Trauma-Informed Care.

Course Availability: You have unlimited access to the course after purchase.

ADA accommodations: If you require supports for your ADA needs in the United States, please contact us in advance by email at or phone at 716-829-5841.

Customer service: We are happy to respond to any questions or concerns you may have. Please contact us by email at or phone at 716-829-5841.

Course Completion:

  • Use the Certificate tab in your course site to take course evaluation and quiz. Based on best continuing education practice, quizzes are included to verify your acquisition of knowledge. A score of 80% is needed to pass. You may retake the quiz if you do not achieve a passing score the first time.
  • Certificate of Completion: Upon successful completion of the quiz, you will be able to print your Certificate of Course Completion.

Frameable Certificate of Completion for the Online Trauma-Informed Organization Certificate Program: Basics for All Staff: If you are taking the entire certificate program and you would like to receive a frameable certificate of completion, please email us at when you complete the program requirements. There is an application with a $25 processing and records fee. Upon receipt of this, we will mail you a certificate of completion. Note: If you are an organization and you are having staff watch courses as a group, you may contact us for pricing on individual certificates for your employees: or 716-829-5847.



This course does not include any professional CEUs.

CEs/Contact Hours


Continuing education hours are not available for this course.

UB ITTIC Online Trauma-Informed Organization Certificate Program: Basics for All Staff- elective course

.5  Hours



Sue Ventresca, MSN, RN Related seminars and products

Sue Ventresca, MSN, RN, has been the Director of Health Related Services for the Buffalo Public School district for eight years. The health of the school community and its impact on student academic success is her priority. Sue’s collaboration with community stakeholders was instrumental in assuring a nurse in every school.  Her efforts to promote the Center for Disease Control and Prevention’s Coordinated School Health program model resulted in several awards from the American School Health Association that included honorable mention in recognition for exemplary school health leadership in 2012. A District Health Council and related committees, addressing the health of both students and staff, have been established under her leadership. Sue established a system at the BPS Central Registration Center, ensuring new students have access to health insurance and are provided social emotional wellness screenings in an effort to meet the students’ health-related needs and issues. Sue is passionate about creating a healthy school community and believes the students’ academic success is strongly linked to their health and well-being.

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