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Self-Study

Transferring Your Practice Online: Crash Course on Practical Strategies and Tips for Successful Engagement of Clients


Credit Available - See CEs/Contact Hours tab below.

Average Rating:
   34
Bundles:
Transferring Your Practice - Telehealth
Category:
Telehealth |  Client Engagement
Trainer:
Lisa Prefontaine, LMHC
Course Levels:
Beginning and Intermediate
Duration:
1 Hour 18 Minutes
Format:
Audio and Video
Original Recording Date:
Mar 27, 2020



Description

Course Format

Recorded webinar.


Many therapists are currently in unchartered territory with switching over to telehealth sessions for clients. Telehealth encompasses online sessions as well as telephone-based therapy. This workshop will focus on transferring your practice to online sessions by reviewing practical steps to get started, normalizing the transition for ourselves as well as clients to boost engagement, information on resources to guide privacy and billing aspects of online services, psychoeducational information for clients about online treatment, boundary considerations to take since there is a change to your therapeutic setting , setting frame for clinical focus of online sessions, and troubleshooting for common issues that may arise.

The goal of this workshop is to increase therapist's comfortability level with doing online sessions and to stay current with therapist communities and what they are saying about this topic. It is also meant to provide support and encouragement during this unprecedented time.

Learning Objectives:

  1. Identify ways to prepare for online service delivery of counseling services
  2. Describe ways to manage and organize online sessions including topics around technology and payment
  3. Apply ways to re-orient and engage clients into the online session process and re-set treatment planning as applicable

Research:  Google Scholar provides a number of articles written on telemental health.

Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, and other interested individuals.

Customer Service

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

Customer Service: We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


CEs/Contact Hours


NYSED LMSW & LCSW CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education Self-Study contact hours: 1.5


NYSED LMHC CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education Self-Study contact hours: 1.5


NYSED LMFT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education Self-Study contact hours: 1.5


NYSED LCAT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education Self-Study contact hours: 1.5


NYSED PSY CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education Self-Study contact hours: 1.5


ASWB ACE approved continuing education

University at Buffalo School of Social Work, Office of Continuing Education, #1773, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University at Buffalo School of Social Work, Office of Continuing Education maintains responsibility for this course. ACE provider approval period: 02/23/2022 - 02/23/2023. Social workers completing this course receive 1.25 continuing education credits.



Handouts

Completion Requirements

No partial credit is given for partial attendance.

Self-Study Completion Requirements 

In order to receive a certificate of completion for this course participants must complete the following.

Please note all requirements can be found in your UBCE21 portal

- Watch the video(s) in it's entirety. 

- After the training, take and pass the quiz with a score of 80% or higher. Participants have three chances to pass the quiz. You can access the quiz by clicking on the "Evaluation and Certificate" button for this course. 

- After the training, complete the evaluation by clicking on the "Evaluation and Certificate" button for this course.

The certificate of completion will be immediately generated in your account upon completion of all course requirements. Certificates may be downloaded, printed, or left in your account. 

Self-Study Equipment Requirements

Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds

Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)

Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.

Self-Study Course Access

Upon successful registration of the course, including receipt of payment, you will be able to access the course materials. 

How do I test my system / access the online training?

To access the program, please log into your account. Click on the Launch Viewer button next to your program title.

How do I access the course materials

To download course materials, log into your account. Under the seminar name click on the Handouts button.

Cancellation and Refund Policy

Cancellation Policy:

Live (In-Person, Online, and Hybrid) Trainings

The cancellation and refund policy below applies to individual courses. If you purchased multiple courses at one time they may be subject to individual processing fees. Participants can make payment or refund inquiries by contacting the Office of Continuing Education by phone 716-829-5844 or by email at sw-ce@buffalo.edu. Standard business hours for the Office of Continuing Education are Monday – Friday 9:00am to 4:30pm. Any requests made outside of these days and times will default to the next business day.

Up to 3 CEs/Contact Hours

  • Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee 
  • 29 days to 2 days prior to the training date refund will be issued in the form of (1) a gift card minus a $15 processing fee OR (2) a refund to the original method of payment minus a $25 processing fee 
  • 24 hours or less prior to the training no gift cards or refunds will be issued

3.25 - 5.75 CEs/Contact Hours

  • Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee 
  • 29 days to 2 days prior to the training date refunds will be issued in the form of (1) a gift card minus a $25 processing fee OR (2) a refund of 50% to original method of payment
  • 24 hours or less prior to the training no gift cards or refunds will be issued

6-11.75 CEs/Contact Hours

  • Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee 
  • 29 days to 2 days prior to the training date refunds will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment
  • 24 hours or less prior to the training no gift cards or refunds will be issued

12 or more CEs/Contact Hours

  • Up to 60 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee 
  • 59 to 6 days prior to the training date refund will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment
  • 5 days or less prior to the training      No gift cards or refunds will be issued
  • Visit ubswce.ce21.com and refer to the "CEs/Contact Hours" tab on the respective training page to confirm the number of approved CEs/Contact Hours. There may be instances where a special workshop has additional cancellation rules that will be stated in the workshop description.

Online Self-Study Training

  • Participants have up to 72 hours from purchase to contact the Office of Continuing Education by phone or email and request a refund for an online course.

Gift Cards

Gift cards can be used as payment toward future trainings. Gift cards never expire.

Loyalty Reward Points

  • Participants who request a refund will forfeit any Loyalty Reward Points they may have received from that purchase.
  • Participants who request a refund on a purchase paid for with Loyalty Reward Points will have those rewards credited back to their account within 5 business days of the refund being processed.

Substitute Attendance

If a registered participant is unable to attend a training and would like another individual to attend in their place the Office of Continuing Education must be called or emailed at least one full business day before the training. Substitution decisions will be made on a case-by-case basis.

Check Refund

Any refund requests for a check payment may take up to 4 weeks to process.

UB Cancelled Trainings

  • If the Office of Continuing Education cancels a training, participants will be notified via email and refunds will be paid in full.
  • Please be aware that if the University at Buffalo is closed trainings and workshops may still be taking place.
  • Please contact the Office of Continuing Education at sw-ce@buffalo.edu or 716-829-5841 if you have any questions or concerns regarding whether or not a training is still being held.

Additional questions and support?

Please email sw-ce@buffalo.edu or call 716-829-5841.

Agenda

  • Normalizing the transition transition
    • PROS/CONS 
  • Practical steps to get started
    • Resources for clinicians
    • Psychoeducation for clients
  • Engaging clients into online sessions
    • Starts with you
  • Boundary considerations
    • Re -setting treatment plans
  • Resources/Support
    • Trouble shooting
    • On -going consultation/supportgoing 

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