Trauma-Informed Systems and Organizations: What Do They Look like?
Credit Available - See CEs/Contact Hours tab below.
Total Credits: 7.25 NYSED LMSW & LCSW CEs/Contact Hours, 7.25 NYSED LMHC CEs/Contact Hours, 7.25 NYSED LMFT CEs/Contact Hours, 7.25 NYSED LCAT CEs/Contact Hours, 7.25 NYSED PSY CEs/Contact Hours, 6 UBSW - NYS OASAS
- Average Rating:
- 197
- Categories:
- Certificate Program: Online Trauma-Informed Organization: Basics for All Staff | Trauma and PTSD | Trauma-Informed Organization: Foundation Courses
- Trainers:
- Susan Green, LCSW | Samantha Koury, LMSW
- Course Levels:
- Beginning
- Duration:
- 1 Hour 12 Minutes
- Format:
- Audio and Video
- Original Recording Date:
- Oct 31, 2021
Tags: ITTIC Self-Study
Description
Hybrid: Recorded video online activity and reading-based online activity.
This is a required course in the Online Trauma-Informed Organization Certificate Program: Basics for All Staff that was created by the University at Buffalo School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC).
This course provides foundational information regarding implementation of a trauma-informed approach in organizations and systems. Organizations and systems become "trauma-informed" by incorporating in all aspects of service delivery an understanding of and responsiveness to the prevalence, nature, and impact of trauma, as well as by implementing intentional policies, protocols, and procedures that actively and deliberately resist re-traumatization. Adopting a trauma-informed approach in organizations and service systems creates a supportive, affirming, and therapeutic environment for individuals who have experienced trauma as well as for staff.
Learning Objectives:
- Explain what an organization/system being "trauma-informed" means at a high level;
- Identify "themes" that are commonly noticed within organizations/systems that may re-traumatize/harm individuals who are seeking assistance as well as staff;
- Discuss potential effects of trauma exposure (primary and/or secondary/vicarious) on service individuals, service providers, organizations, and systems of care;
- Develop strategies to assess for and implement a trauma-informed approach with consideration for the core values/principles of a trauma-informed approach.
Target Audience: This course is appropriate for social workers and all levels of human service staff that seek foundational information on trauma and a Trauma-Informed approach.
Customer ServiceWe are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
CEs/Contact Hours
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education contact hours: 7.25 Self Study
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education contact hours: 7.25 Self Study
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education contact hours: 7.25 Self Study
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education contact hours: 7.25 Self Study
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education contact hours: 7.25 Self Study
NYS OASAS Provider #0045: 6 hours for CPP & CPS Initial, Section 1; CASAC, CPP & CPS Renewal.
Handouts
PowerPoint Slides (3.5 MB) | 31 Pages | Available after Purchase |
Required Reading 1 - pp. 13-41 ONLY (3.2 MB) | Available after Purchase |
Required Reading 2 (495.4 KB) | 17 Pages | Available after Purchase |
Required Reading 3 (595.9 KB) | 19 Pages | Available after Purchase |
Required Reading 4 (209.6 KB) | 8 Pages | Available after Purchase |
Required Reading 5 (1.1 MB) | 15 Pages | Available after Purchase |
Required Reading 6 (182.7 KB) | 11 Pages | Available after Purchase |
ITTIC Impact of the Work Chart (223.8 KB) | Available after Purchase |
Optional Reading (For All) 1 (471.7 KB) | 11 Pages | Available after Purchase |
Optional Behavioral Health/Addictions Reading 1 (1.1 MB) | 16 Pages | Available after Purchase |
Optional Medical/Healthcare Reading 1 (147.9 KB) | 11 Pages | Available after Purchase |
Optional Medical/Healthcare Reading 2 (214.8 KB) | 5 Pages | Available after Purchase |
Optional Education/Schools Reading 1 (601.8 KB) | 23 Pages | Available after Purchase |
Optional Medical/Healthcare Reading 3 (639.9 KB) | 8 Pages | Available after Purchase |
References (118.6 KB) | 4 Pages | Available after Purchase |
Trainer

Susan Green, LCSW Related Seminars and Products
Clinical Professor
UB School of Social Work
Susan A. Green, LCSW, is one of our most popular instructors. Sue is a certified EMDR therapist with certification in Advanced Critical Incident Stress Management, Cognitive Processing Therapy and Trauma-Focused Cognitive Behavioral Therapy. Sue is a full time Clinical Professor at the University at Buffalo, School of Social Work, and director of the School's Institute on Trauma and Trauma-Informed Care. Sue trains locally and nationally, and has done international presentations on trauma and trauma-informed care.

Samantha Koury, LMSW Related Seminars and Products
The Institute on Trauma and Trauma-Informed Care (ITTIC)
Samantha Koury, LMSW is currently a project manager at the Institute on Trauma and Trauma-Informed Care (ITTIC), as well as a trainer and consultant on various projects. She is a graduate of the University at Buffalo School of Social Work and has experience working with staff in different agencies, organizations, and systems to become more trauma-informed in their work. Samantha is passionate about increasing awareness of trauma and re-traumatization and helping organizations and systems plan for, implement and sustain trauma-informed culture change.
Course Outline
- Overview of trauma
- Addressing the impact of the work
- Survival responses and emotional dysregulation
- Re-traumatization and doing the work
- Trauma-informed change implementation areas/domains
- Using trauma-informed values/principles to neutralize the environment
- Establishing a universal precaution for trauma
Completion Requirements
No partial credit is given for partial attendance.
In order to receive a certificate of completion for this course participants must complete the following.
Please note all requirements can be found in your UBCE21 portal.
- Watch the video(s) in their entirety.
- Complete the self-study hours of required reading(s). These are the handouts labeled "required".
- After the training, take and pass the quiz with a score of 80% or higher. Participants have three chances to pass the quiz. You can access the quiz by clicking on the "Evaluation and Certificate" button for this course.
- After the training, complete the evaluation by clicking on the "Evaluation and Certificate" button for this course.
- The certificate of completion will be immediately generated in your account upon completion of all course requirements. Certificates may be downloaded, printed, or left in your account.
Self-Study Course Access
Upon successful registration of the course, including receipt of payment, you will be able to access the course materials.
How do I test my system / access the online training?
To access the program, please log into your account. Click on the Launch Viewer button next to your program title.
How do I access the course materials
To download course materials, log into your account. Under the seminar name click on the Handouts button.
Equipment Requirements
Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds for audio.
Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)
Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.
Self-Study Cancellation Policy
Self-Study Courses: Participants have up to 72 hours from purchase to contact the Office of Continuing Education by email and request a refund.