Embedding a Trauma-Informed Approach in Mental Health Services, Settings, and Systems of Care
Credit Available - See CEs/Contact Hours tab below.
Total Credits: 12 NYSED LMSW & LCSW CEs/Contact Hours, 12 NYSED LMHC CEs/Contact Hours, 12 NYSED LMFT CEs/Contact Hours, 12 NYSED LCAT CEs/Contact Hours, 12 NYSED PSY CEs/Contact Hours
- Average Rating:
- 50
- Categories:
- Certificate Program: Online Trauma-Informed Organization: Basics for All Staff | Trauma and PTSD | Trauma-Informed Organization: Elective Courses
- Trainer:
- Dana Marlowe, PhD, LCSW
- Duration:
- 53 Minutes
- Format:
- Audio and Video
- Original Recording Date:
- Mar 24, 2024
Tags: ITTIC Self-Study
Description
Hybrid: Recorded video online activity and reading-based online activity.
This course is an elective course in the Online Trauma-Informed Organization Certificate Program: Basics for All Staff that was created by the University at Buffalo School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC).
This elective module offers an exploration of the intersections of trauma and mental health, as well as strategies to implement a trauma-informed approach in systems of care that interface with people seeking services and supports to support whole-person wellbeing. The module contains practical considerations for integrating trauma-informed knowledge and skills into all interactions and aspects of programming and service delivery, as well as strategies for institutionalizing the values/principles of a trauma-informed approach in organizational culture. Impacts of the work are explored, and concrete considerations for individuals, organizations, systems to increase experiences of positive impacts while mitigating/preventing adverse impacts related to the work are presented.
Learning Objectives:
By the end of this learning module, you will be able to:
- Recognize the connections between experiences of trauma and mental health
- Discuss the unintentional harm caused by re-traumatization within individual-level interactions, whole organizations, and broader systems of care pertaining to mental health
- Describe what integrating a trauma-informed approach entails in the context of working with individuals, groups, and families seeking mental health-related services and supports
- Evaluate the effectiveness of current organizational practices and identify areas to better align practices with the principles/values of a trauma-informed approach
- Summarize strategies for those working in all roles to support the individual and collective implementation of a trauma-informed approach in organizations and systems of care
- Recognize the impacts of the work and implement strategies to support self-regulation and collective care in mental health settings
Target Audience: This course is appropriate for support professionals, social workers, administrators, and all levels of human service and allied workforce members that seek information on trauma and a trauma-informed approach in settings supporting people in seeking to optimize their mental health and wellbeing.
Customer ServiceWe are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
CEs/Contact Hours
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education contact hours: 12
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education contact hours: 12
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education contact hours: 12
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education contact hours: 12
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education contact hours: 12
Handouts
Required Reading 1 (2.7 MB) | 36 Pages | Available after Purchase |
Required Reading 2 (261 KB) | 11 Pages | Available after Purchase |
Required Reading 3 (1.7 MB) | 18 Pages | Available after Purchase |
Required Reading 4 (660.9 KB) | 15 Pages | Available after Purchase |
Required Reading 5 (454.3 KB) | 5 Pages | Available after Purchase |
Reference List (161.6 KB) | 7 Pages | Available after Purchase |
Slides (3 MB) | 46 Pages | Available after Purchase |
Trainer

Dana Marlowe, PhD, LCSW Related Seminars and Products
Clinical Professor & Director of Academic Excellence and Teaching Innovation, Fordham University Graduate School of Social Service
Dana Marlowe is a Clinical Professor and the Director of Academic Excellence and Teaching Innovation in the Graduate School of Social Service. Dr. Marlowe teaches across the curriculum, teaching classes in clinical social work and social policy. She specializes in innovative pedagogy and works with faculty and adjunct instructors to enhance their teaching skills. She has developed two online courses and modules in several other courses. She has been involved in research on evidence-based practice content in graduate curriculum, women coping with genetic mutations, and most recently on antisemitism within the social work profession. Dr. Marlowe is a trained EMDR therapist and has a private practice specializing in trauma treatment. She has also worked with several agencies in implementing trauma-informed, evidence-based treatments.
Alternate Options
Trauma-Informed Care: Working with Children, Youth and Service Providers in the Education System
Original Recording Date: 10/31/2022 |
Trauma-Informed Care: Considerations for Healthcare Professionals
Original Recording Date: 05/14/2023 |
Trauma-Informed Care: Supporting People Affected by Substance Use
Original Recording Date: 06/30/2023 |
Course Outline
-
Overview of the intersections of trauma and mental health
-
How trauma and re-traumatization may show up in interactions, service delivery, and systems of care
-
Applying the values/principles of a trauma-informed approach in mental health settings at the individual, organizational, and systemic level
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Noticing and addressing the impacts of the work
Completion Requirements
No partial credit is given for partial attendance.
In order to receive a certificate of completion for this course participants must complete the following.
Please note all requirements can be found in your UBCE21 portal.
- Watch the video(s) in their entirety.
- Complete the self-study hours of required reading(s). These are the handouts labeled "required".
- After the training, take and pass the quiz with a score of 80% or higher. Participants have three chances to pass the quiz. You can access the quiz by clicking on the "Evaluation and Certificate" button for this course.
- After the training, complete the evaluation by clicking on the "Evaluation and Certificate" button for this course.
- The certificate of completion will be immediately generated in your account upon completion of all course requirements. Certificates may be downloaded, printed, or left in your account.
Self-Study Course Access
Upon successful registration of the course, including receipt of payment, you will be able to access the course materials.
How do I test my system / access the online training?
To access the program, please log into your account. Click on the Launch Viewer button next to your program title.
How do I access the course materials
To download course materials, log into your account. Under the seminar name click on the Handouts button.
Equipment Requirements
Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds OR access to a phone to call in to the Zoom room.
Strongly Encouraged Hardware
- Webcam or mobile device with a camera for interacting in course activities.
Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)
Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.
Self-Study Cancellation Policy
Self-Study Courses: Participants have up to 72 hours from purchase to contact the Office of Continuing Education by email and request a refund.