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The cancellation and refund policy below applies to individual courses. If you purchased multiple courses at one time they may be subject to individual processing fees. Participants can make payment or refund inquiries by contacting the Office of Continuing Education by phone 716-829-5844 or by email at sw-ce@buffalo.edu. Standard business hours for the Office of Continuing Education are Monday – Friday 9:00am to 4:30pm. Any requests made outside of these days and times will default to the next business day.
| Up to 30 days prior to the training date | Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee |
| 29 days to 2 days prior to the training date | Refund will be issued in the form of (1) a gift card minus a $15 processing fee OR (2) a refund to the original method of payment minus a $25 processing fee |
| 24 hours or less prior to the training | No gift cards or refunds will be issued |
| Up to 30 days prior to the training date | Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee |
| 29 days to 2 days prior to the training date | Refunds will be issued in the form of (1) a gift card minus a $25 processing fee OR (2) a refund of 50% to original method of payment |
| 24 hours or less prior to the training | No gift cards or refunds will be issued |
| Up to 30 days prior to the training date | Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee |
| 29 days to 2 days prior to the training date | Refunds will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment |
| 24 hours or less prior to the training | No gift cards or refunds will be issued |
| Up to 60 days prior to the training date | Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee |
| 59 to 6 days prior to the training date | Refund will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment |
| 5 days or less prior to the training | No gift cards or refunds will be issued |
Visit ubswce.ce21.com and refer to the "CEs/Contact Hours" tab on the respective training page to confirm the number of approved CEs/Contact Hours.
There may be instances where a special workshop has additional cancellation rules that will be stated in the workshop description.
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