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Therapeutic Crisis Intervention (TCI): Individual and Organizational Criteria That Lead to a Successful Response to Stressful Incidents


Credit Available - See CEs/Contact Hours tab below.

Average Rating:
   4.3
Category:
NYS OMH EBP Members |  Children and Adolescents |  Crisis Intervention
Trainer:
Mary Ruberti, LMSW
Course Levels:
Beginning and Intermediate
Duration:
4 Hours

Dates



Description

This workshop will provide individuals who work with children and adults during times of stress and upset an understanding of individual and organizational criteria that lead to the most successful response during a crisis incident.  Participants will learn about six essential domains of any crisis prevention and management system that should be implemented by an organization.  These six domains ensure the provision of resources, processes, and oversight that assist staff members to develop important knowledge, attitudes, and skills for responding to individuals in crisis. 

Participants will also learn about the concept of pain-based behavior and how an individual’s history of trauma and adversity may be influencing their feelings, perceptions, and behaviors during the crisis.  Essential skills for the practitioner who must respond to the crisis will also be discussed.  Finally, participants will learn about a conceptual framework for crisis and an assessment process to assist in determining the best intervention strategy.  Case studies will be used to allow participants to practice this assessment process. 

Learning Objectives:

  1. List the goals of an effective crisis prevention and management system.
  2. State the criteria for implementing an effective crisis prevention and management system.
  3. Define pain-based behavior and the effects of trauma on an individual’s response to stress.
  4. List essential skills for intentional use of self during a crisis.
  5. State the goals of crisis intervention.
  6. Describe the stages of the stress model of crisis.
  7. List the four questions for assessing and responding to crisis.
  8. Apply the four questions to crisis situations to determine the most effective response.

Research: For more information on Therapeutic Crisis Intervention (TCI) model see the TCI Overview website.

Content level: Beginning and intermediate

Target Audience: social workers, mental health therapists, and other clinicians providing mental health services to children, youth, and families who meet the NYS OMH training grant eligibility criteria

Customer Service

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ebp@buffalo.edu or by phone at 716-829-5843.

Customer Service: We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ebp@buffalo.edu or by phone at 716-829-5843.


CEs/Contact Hours


NYSED LMSW & LCSW CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education Live Online (Webinar) contact hours: 4


NYSED LMHC CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education Live Online (Webinar) contact hours: 4


NYSED LMFT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education Live Online (Webinar) contact hours: 4


NYSED LCAT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education Live Online (Webinar) contact hours: 4


NYSED PSY CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education Live Online (Webinar) contact hours: 4


UBSW - NYS OASAS

NYS OASAS Provider #0045: 4 hours for CPP & CPS Initial, Section 1; CASAC, CPP & CPS Renewal.



Handouts

Trainer

Mary Ruberti, LMSW's Profile

Mary Ruberti, LMSW Related seminars and products

Cornell University


Mary Ruberti, LMSW is an Extension Associate at the Residential Child Care Project (RCCP) at Cornell University.  Ms. Ruberti has worked for over 30 years in child welfare including residential treatment services and preventive services with children and families.  Her roles have included direct child and youth care worker, residential supervisor, social worker, training coordinator, and quality and compliance manager.  Ms. Ruberti has worked with the RCCP since 1993 where she has been involved in the development, dissemination, and evaluation of Therapeutic Crisis Intervention (TCI) and Children and Residential Experiences (CARE).  Ms. Ruberti has the pleasure and the privilege of providing training and technical assistance to child welfare organizations all over the world as they implement one or both of these models.  


Completion Requirements

This workshop requires individuals to record participation throughout the presentation. Participation codes are submitted when this workshop is over to demonstrate full participation during this training. Participants must record at least 75% of the codes correctly to pass. Full attendance is required. No partial credit for partial attendance. 

OMH Cancellation Policy

Please notify us by email at least five business days before the scheduled training for anticipated cancellations.  All emergency cancellations must also be reported by email.  Contact us at sw-ebp@buffalo.edu.

Equipment Requirements

Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds OR access to a phone to call in to the Zoom room.


Strongly Encouraged Hardware
- Webcam or mobile device with a camera for interacting in course activities.


Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)

Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.

Agenda

Workshop Agenda

August 20, 2021

9:00 a.m. – 1:00 p.m.

Title: Therapeutic Crisis Intervention (TCI): Individual and Organizational Criteria That Lead to a Successful Response to Stressful Incidents

Presenter:  Mary Ruberti, LMSW

9:00     Introduction

9:15     The TCI System

10:00   Pain-based behavior and the effects of trauma on an individual’s response to stress

10:30 Break

10:45   Skills for intentional use of self

11:30   The Stress Model of Crisis

12:00   Assessing and responding to crisis

Cancellation and Refund Policy

Live (In-Person, Online, and Hybrid) Trainings

Participants can make payment or refund inquiries by contacting the Office of Continuing Education by phone 716-829-5844 or by email at sw-ce@buffalo.edu. Standard business hours for the Office of Continuing Education are Monday – Friday 9:00am to 4:30pm. Any requests made outside of these days and times will default to the next business day. 

Up to 3 CEs/Contact Hours

Up to 30 days prior to the training date

Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee  

29 days to 2 days prior to the training date

Refund will be issued in the form of (1) a gift card minus a $15 processing fee OR (2) a refund to the original method of payment minus a $25 processing fee  

24 hours or less prior to the training

No gift cards or refunds will be issued

3.25 - 5.75 CEs/Contact Hours

Up to 30 days prior to the training date

Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee  

29 days to 2 days prior to the training date

Refunds will be issued in the form of (1) a gift card minus a $25 processing fee OR (2) a refund of 50% to original method of payment

24 hours or less prior to the training

No gift cards or refunds will be issued

6-11.75 CEs/Contact Hours

Up to 30 days prior to the training date

Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee  

29 days to 2 days prior to the training date

Refunds will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment 

24 hours or less prior to the training

No gift cards or refunds will be issued

12 or more CEs/Contact Hours

Up to 60 days prior to the training date

Refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee  

59 to 6 days prior to the training date

Refund will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment

5 days or less prior to the training

No gift cards or refunds will be issued 

Visit ubswce.ce21.com and refer to the "CEs/Contact Hours" tab on the respective training page to confirm the number of approved CEs/Contact Hours.

There may be instances where a special workshop has additional cancellation rules that will be stated in the workshop description.

Online Self-Study Training

Participants have up to 72 hours from purchase to contact the Office of Continuing Education by phone or email and request a refund for an online course.

Gift Cards

Gift cards can be used as payment toward future trainings. Gift cards expire one (1) year after being issued.

Loyalty Reward Points

Participants who request a refund will forfeit any Loyalty Reward Points they may have received from that purchase. Participants who request a refund on a purchase paid for with Loyalty Reward Points will have those rewards credited back to their account within 5 business days of the refund being processed.

Substitute Attendance

If a registered participant is unable to attend a training and would like another individual to attend in their place the Office of Continuing Education must be called or emailed at least one full business day before the training. Substitution decisions will be made on a case-by-case basis.

Check Refund

Any refund requests for a check payment may take up to 4 weeks to process. 

UB Cancelled Trainings

If the Office of Continuing Education cancels a training, participants will be notified via email and refunds will be paid in full.

Please be aware that if the University at Buffalo is closed trainings and workshops may still be taking place.

Please contact the Office of Continuing Education at sw-ce@buffalo.edu or 716-829-5841 if you have any questions or concerns regarding whether or not a training is still being held. 

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