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Self-Study

Introduction to Trauma-Informed Technology and the Vital Role Clinicians Play


Credit Available - See CEs/Contact Hours tab below.

Average Rating:
   20
Categories:
Care & Counseling: Elective Courses |  Certificate Program: Online Trauma-Informed Clinical Foundation |  Certificate Program: Trauma-Informed Care & Counseling |  Online Trauma-Informed Clinical Foundation: Elective Courses |  Trauma and PTSD
Trainers:
Carol F. Scott, PhD, MSW |  Melissa Eggleston
Course Levels:
Beginning and Intermediate
Duration:
1 Hour 51 Minutes
Format:
Audio and Video
Original Recording Date:
Sep 06, 2024
Format:
Self-Study



Description

Course Format

Recorded webinar.


Description: Today, almost everything we do has at least an atom of technology – from the websites that tell the world what we offer to the online forms and technology we use with clients. Much of our personal and professional lives are saturated with technology.

Trauma-informed technology can help prevent or mitigate the harms of designing and using technology. With trauma on the rise, tech professionals inevitably conduct research with and design products for people with trauma histories. But what does trauma-informed technology mean, and what role do clinicians play?

In this workshop, you’ll learn about trauma-informed technology, including user experience research and design, an overview of how technology is not currently trauma-informed, and first-hand examples of tech harms. We’ll explore synergies between trauma-informed approaches, human-centered design strategies, and clinicians' vital roles. Together, we’ll work through hands-on examples of how clinicians and designers can co-create trauma-informed technology. We’ll conclude with a call to action and ways to move forward to co-create a world where tech is helpful and healing instead of harmful and exclusionary.

Learning Objectives:

  1. Develop an understanding of trauma-informed technology, including the theoretical, practical, and research-based underpinnings.
  2. Compare trauma-informed practice with human-centered design, and in doing so, realize the similarities and differences between user experience designers and clinicians.
  3. Discover and co-construct trauma-informed technology examples that can be applied in daily practice or work.
  4. Analyze/Compare current perspectives on tech and experiment with alternatives.
  5. Formulate next steps and ideas for future practice.

Research: See the learning page on Carol and Melissa’s website for various articles, books, and blog posts on this topic.

You can also read Carol’s trauma-informed social media paper.

Read Melissa’s paper about repairing digital design harm using a trauma-informed approach.

Carol and Melissa co-authored this paper about the critical role of interdisciplinary partnerships between social work and tech with fellow social work researchers, including Maria Rodriguez (UBSSW Assistant Professor).

Here’s their UPXA article. It briefly outlines trauma-informed design.

Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, and other interested individuals.

Customer Service

We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


CEs/Contact Hours


NYSED LMSW & LCSW CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education contact hours: 2.25 Recorded webinar


NYSED LMHC CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education contact hours: 2.25 Recorded webinar


NYSED LMFT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education contact hours: 2.25 Recorded webinar


NYSED LCAT CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education contact hours: 2.25 Recorded webinar


NYSED PSY CEs/Contact Hours

University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education contact hours: 2.25 Recorded webinar


ASWB ACE approved continuing education

University at Buffalo School of Social Work, Office of Continuing Education, #1773, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University at Buffalo School of Social Work, Office of Continuing Education maintains responsibility for this course. ACE provider approval period: 02/23/2022 - 02/23/2023. Social workers completing this course receive 1.75 continuing education credits.


UBSW - NYS OASAS

NYS OASAS Provider #0045: 2.25 hours for CPP & CPS Initial Hours in Section 1; CASAC, CPP & CPS Renewal Hours. 



Handouts

Trainer

Carol F. Scott, PhD, MSW Related Seminars and Products


As a UBSSW grad, Carol F. Scott, Ph.D., M.S.W., has studied trauma and applied trauma-informed approaches since 2012. After graduation, Carol obtained four years of Postdoctoral training from the University of Michigan School of Information, wherein she leveraged her social work and trauma-informed training in social computing, human-computer interaction, and health informatics research. Carol’s research focuses on the impact digital technologies like social media have on the health and well-being of young users, including anxiety, depression, and substance misuse. As the Co-Founder of Trauma-Informed Technology, Carol now applies her interdisciplinary training and trauma expertise to help user experience designers and researchers become more trauma-informed.


Melissa Eggleston Related Seminars and Products


With 15 years of tech experience, Melissa Eggleston, M.A., Ph.D. student, is an expert in user experience design and research. She has worked with the Bill and Melinda Gates Foundation, The Centers for Medicaid and Medicare, and SAMHSA’s 988 Office, among others. Melissa won the Aquent Design for Good grant in 2017 to apply trauma-informed principles to a domestic violence agency website. Since then, she has been designing digital technology for people with lived experience of trauma, including interpersonal violence, human trafficking, PTSD, and severe mental illness. In 2022, Melissa co-founded Trauma-Informed Technology. She helps others in the tech industry become more trauma-informed.


Self-Study Equipment Requirements

Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds

Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)

Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.

Self-Study Course Access

Upon successful registration of the course, including receipt of payment, you will be able to access the course materials. 

How do I test my system / access the online training?

To access the program, please log into your account. Click on the Launch Viewer button next to your program title.

How do I access the course materials

To download course materials, log into your account. Under the seminar name click on the Handouts button.

Completion Requirements

Self-Study Completion Requirements 

In order to receive a certificate of completion for this course participants must complete the following.

Please note all requirements can be found in your UBCE21 portal

- Watch the video(s) in it's entirety. 

- After the training, take and pass the quiz with a score of 80% or higher. Participants have three chances to pass the quiz. You can access the quiz by clicking on the "Evaluation and Certificate" button for this course. 

- After the training, complete the evaluation by clicking on the "Evaluation and Certificate" button for this course.

The certificate of completion will be immediately generated in your account upon completion of all course requirements. Certificates may be downloaded, printed, or left in your account. 

Self-Study Cancellation Policy

Self-Study Courses: Participants have up to 72 hours from purchase to contact the Office of Continuing Education by email and request a refund.