Cultural Humility and Mandated Reporting: Providing Respectful Services to Clients and Families (Live In-Person)
Credit Available - See CEs/Contact Hours tab below.
Total Credits: 4 including 4 NYSED LMSW & LCSW CEs/Contact Hours, 4 NYSED LMHC CEs/Contact Hours, 4 NYSED LMFT CEs/Contact Hours, 4 NYSED LCAT CEs/Contact Hours, 4 NYSED PSY CEs/Contact Hours, 4 UB NYS Occupational Therapy and Occupational Therapy Assistants, 4 UB NYS Physical Therapy and Physical Therapy Assistants, 4 UB Online Trauma-Informed Clinical Foundation Certificate- elective course, 4 UB Trauma-Informed Care & Counseling Certificate- elective course, 4 ASWB ACE approved continuing education, 4 UBSW - NYS OASAS
- Average Rating:
- 77
- Categories:
- Cultural Humility | Mandated Reporting
- Trainer:
- Wayne Brown, LCSW, EdM
- Course Levels:
- Beginning, Intermediate, and Advanced
- Duration:
- 4 hours
- Location:
- University at Buffalo, 403 Hayes Hall - Buffalo, New York
Description
In-person workshop.
This training meets the new NYS requirement for coursework/training in identification and reporting of child abuse and maltreatment (completion due by 4/1/25).
This workshop will focus on Mandated Reporting, Cultural Humility, and the value of relationship-building within potentially volatile family situations.
This workshop provides a thorough exploration of mandated reporting practices, emphasizing the importance of effective engagement with the client, family, and community stakeholders to improve data collection and facilitate proactive interventions. By fostering strong connections with the family unit, clinicians can better advocate for at-risk children and enhance the effectiveness of mandated reporting calls. The workshop also addresses strategies for managing interpersonal dynamics with clients and families, particularly in cases where a future report may be required and offers guidance on handling the emotional impacts of countertransference that workers may experience.
This workshop will account for cultural humility in worker/client/family connections and aims to assist in fostering meaningful relationships with family stakeholders. This session delves into the nuanced intersection of legal obligations, cultural sensitivity, and effective communication strategies. Taught using empirical research and interventions, attendees will gain meaningful insights that can be immediately implemented in daily practice, while honoring diverse cultural backgrounds and building collaborative partnerships with families.
With mandated reporting certification required to be renewed in New York State, this workshop is designed for mandated reporters in all fields and at all levels of experience. Collaborative learning will take place throughout the session, with an aim of growth for all who attend. By attending this workshop, participants will not only deepen their understanding of mandated reporting but also gain practical strategies for promoting cultural sensitivity and fostering positive relationships with family stakeholders.
Learning Objectives:
- Demonstrate the ability to recognize signs of abuse or neglect in a child or vulnerable population.
- Illustrate mandated reporting protocols to hypothetical scenarios or case studies, specifically employing multicultural examples.
- Analyze dilemmas that may arise in determining nuanced circumstances of unclear mandated reporting scenarios.
Research:
- Azzopardi, C., Shih, C. S.-Y., Burke, A. M., Kirkland-Burke, M., Moddejonge, J. M., Smith, T. D., & Eliav, J. (2022). Supporting survivors of child sexual abuse during the COVID-19 pandemic: An ecosystems approach to mobilizing trauma-informed telemental healthcare Canadian Psychology / Psychologie canadienne, 63(1), 43–55
- Carlson, Melanie & Wittrup, Erik & Moylan, Carrie & Velez Ortiz, Daniel. (2020). A Good Call?: Contextual Factors Influencing Mandated Reporting in Domestic Violence Programs. Journal of Family Violence. 10.1007/s10896-019-00101y.
- Smith, E. P., Yzaguirre, M. M., Dwanyen, L., & Wieling, E. (2022). Culturally Relevant Parenting Approaches Among African American and Latinx Children and Families: Toward Resilient, Strengths-Based, Trauma-Informed Practices. Adversity and Resilience Science, 3(3), 209–224.
- Vil, N. M. S., Sperlich, M., Fitzpatrick, J., Bascug, E., & Elliott, J. (2022). “I Thought It Was Normal:” Perspectives of Black Nursing Students From High-Risk IPV Communities on Causes and Solutions to IPV in the Black Community. Journal of Interpersonal Violence, 37(13-14).
Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, and other interested individuals.
Customer ServiceWe are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
Registration
Registration open until: 3/12/25
CEs/Contact Hours
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education contact hours: 4 Live In-Person
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education contact hours: 4 Live In-Person
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education contact hours: 4 Live In-Person
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education contact hours: 4 Live In-Person
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0062. Continuing education contact hours: 4 Live In-Person
University at Buffalo School of Public Health and Health Professions, Department of Rehabilitation Science is recognized by the New York State Education Department as an approved provider of continuing education for Occupational Therapists and Occupational Therapy Assistants. Continuing education Live In-Person contact hours: 4 Related Subjects Hours
*For courses in the Related Subjects category there is a limited number of courses that may be taken. For more information, please refer to the NYSED OT CE Website.
University at Buffalo School of Public Health and Health Professions, Department of Rehabilitation Science is recognized by the New York State Education Department as an approved provider of continuing education for Physical Therapists and Physical Therapy Assistants. Continuing education Live In-Person contact hours: 4
4 Hours
4 Hours
University at Buffalo School of Social Work, Office of Continuing Education, #1773, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. University at Buffalo School of Social Work, Office of Continuing Education maintains responsibility for this course. ACE provider approval period: 02/23/2022 - 02/23/2026. Social workers completing this course receive 4 continuing education credits.
NYS OASAS Provider #0045: 4 hours for CPP & CPS Initial Hours in Section 1; CASAC, CPP & CPS Renewal Hours.
Handouts
Mandated Reporter Agenda (146.9 KB) | Download |
Mandated Reporter slides 3 per page (3.7 MB) | Available after Purchase |
Mandated Reporter slides 2 per page (5.2 MB) | Available after Purchase |
Mandated Reporter Exercise (190.6 KB) | Available after Purchase |
Handout-LDSS-2221A (0.04 MB) | Available after Purchase |
Our Hidden Biases Video | Available after Purchase |
List of Local/County Department of Social Services | Available after Purchase |
Child Maltreatment 2022 | Available after Purchase |
Safety Apps (165.7 KB) | Available after Purchase |
Mandated Reporter References (148.4 KB) | Available after Purchase |
Trainer

Wayne Brown, LCSW, EdM Related Seminars and Products
Wayne N. Brown, LCSW, EdM, is a clinical social worker and advocate deeply committed to improving individuals' and communities' well-being. He has a multifaceted dedication to mental health, social justice, and community service.
Wayne began his career as a middle school social studies educator in underserved schools in Buffalo, where he learned firsthand about navigating political challenges in career advancement. In 2016, Wayne pursued social work at the University of Buffalo. Beyond his clinical practice, he founded the Acromegaly Community, a non-profit advocating for those with the rare pituitary disorder.
Wayne is currently founder and lead counselor at Willow Grove Counseling. Wayne's own clinical focus includes addiction, gender and sexuality, positive parenting, and tackling issues like self-harm and suicidality. His practice emphasizes both clinical expertise and nurturing resilience and hope in his patients. He also instructs part-time at the University of Buffalo, imparting passion and knowledge to future social work advocates.
Completion Requirements
No partial credit is given for partial attendance.
In-Person Completion Requirements
In order to receive a certificate of completion for this course participants must complete the following.
Please note all requirements can be found in your UBCE21 portal.
- Sign in, stay for the entire training, and sign out. Participation in small group activities is required.
- After the training, complete the evaluation by clicking on the "Evaluation and Certificate" button for this course.
The certificate of completion will be immediately generated in your account upon completion of all course requirements. Certificates may be downloaded, printed, or left in your account.
Agenda
8:30am - 8:50am: Introductions, Learning Objectives and Warm Up Activities
8:50am – 9:45am: Refresher of Mandated Reporting Laws and Reasonable Cause Expectations; Maltreatment or Abuse? Linkages Prior to Contacting SCR
9:45am -10:15am: Smaller Details around Reporting; ACEs
10:15am - 10:45am: Cultural Competences and Battling Bias in Reporting
10:45am – 11:00am: Break
11:00am - 11:45am: Legal Obligations and Rights around Mandated Reporting
11:45am-12:15pm: Exercise
12:15pm - 12:30pm: Discussion & Questions
Cancellation and Refund Policy
Cancellation Policy:
Live (In-Person, Online, and Hybrid) Trainings
The cancellation and refund policy below applies to individual courses. If you purchased multiple courses at one time they may be subject to individual processing fees. Participants can make payment or refund inquiries by contacting the Office of Continuing Education by phone 716-829-5844 or by email at sw-ce@buffalo.edu. Standard business hours for the Office of Continuing Education are Monday – Friday 9:00am to 4:30pm. Any requests made outside of these days and times will default to the next business day.
Up to 3 CEs/Contact Hours
- Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee
- 29 days to 2 days prior to the training date refund will be issued in the form of (1) a gift card minus a $15 processing fee OR (2) a refund to the original method of payment minus a $25 processing fee
- 24 hours or less prior to the training no gift cards or refunds will be issued
3.25 - 5.75 CEs/Contact Hours
- Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $25 processing fee
- 29 days to 2 days prior to the training date refunds will be issued in the form of (1) a gift card minus a $25 processing fee OR (2) a refund of 50% to original method of payment
- 24 hours or less prior to the training no gift cards or refunds will be issued
6-11.75 CEs/Contact Hours
- Up to 30 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee
- 29 days to 2 days prior to the training date refunds will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment
- 24 hours or less prior to the training no gift cards or refunds will be issued
12 or more CEs/Contact Hours
- Up to 60 days prior to the training date refund will be issued in the form of (1) a gift card in the full payment amount OR (2) a refund to the original method of payment minus a $50 processing fee
- 59 to 6 days prior to the training date refund will be issued in the form of (1) a gift card minus a $50 processing fee OR (2) a refund of 50% to original method of payment
- 5 days or less prior to the training No gift cards or refunds will be issued
- Visit ubswce.ce21.com and refer to the "CEs/Contact Hours" tab on the respective training page to confirm the number of approved CEs/Contact Hours. There may be instances where a special workshop has additional cancellation rules that will be stated in the workshop description.
Online Self-Study Training
- Participants have up to 72 hours from purchase to contact the Office of Continuing Education by phone or email and request a refund for an online course.
Gift Cards
Gift cards can be used as payment toward future trainings. Gift cards expire one (1) year after being issued.
Loyalty Reward Points
- Participants who request a refund will forfeit any Loyalty Reward Points they may have received from that purchase.
- Participants who request a refund on a purchase paid for with Loyalty Reward Points will have those rewards credited back to their account within 5 business days of the refund being processed.
Substitute Attendance
If a registered participant is unable to attend a training and would like another individual to attend in their place the Office of Continuing Education must be called or emailed at least one full business day before the training. Substitution decisions will be made on a case-by-case basis.
Check Refund
Any refund requests for a check payment may take up to 4 weeks to process.
UB Cancelled Trainings
- If the Office of Continuing Education cancels a training, participants will be notified via email and refunds will be paid in full.
- Please be aware that if the University at Buffalo is closed trainings and workshops may still be taking place.
- Please contact the Office of Continuing Education at sw-ce@buffalo.edu or 716-829-5841 if you have any questions or concerns regarding whether or not a training is still being held.
Additional questions and support?
Please email sw-ce@buffalo.edu or call 716-829-5841.
Location
University at Buffalo, 403 Hayes Hall
