Credit Available - See CEs/Contact Hours tab below.
Total Credits: 2 NYSED LMSW & LCSW CEs/Contact Hours, 2 NYSED LMHC CEs/Contact Hours, 2 NYSED LMFT CEs/Contact Hours, 2 NYSED LCAT CEs/Contact Hours
Nonprofits that harness their missions as a strategic tool and create strong systems of operational excellence and accountability have a competitive advantage when it comes to funding, programming and innovative initiatives. When mission acts as a “strategy screen” and operational excellence is in place, a nonprofit has margin or breathing space to focus on what’s most critical. Although rarely discussed, true operational excellence is visionary. Find out why and how your nonprofit can deepen its commitment to strong internal operations and strategic thinking and the amazing outcomes that follow. In the new era of nonprofit operations during COVID-19, nonprofit survival depends on it.
Learning Objectives:
Research:
We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Continuing education Live Online (Webinar) contact hours: 2
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Continuing education Live Online (Webinar) contact hours: 2
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0007. Continuing education Live Online (Webinar) contact hours: 2
University at Buffalo School of Social Work, Office of Continuing Education is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists #CAT-0003. Continuing education Live Online (Webinar) contact hours: 2
| Outline Operational Excellence (71.7 KB) | Download | ||
| Operational Excellence Powerpoint (1.3 MB) | Available after Purchase | ||
| Starfish Planning (306.8 KB) | Available after Purchase | ||
| Agile Tools (395 KB) | Available after Purchase | ||
| DMAIC Article (323.9 KB) | Available after Purchase | ||
| McKinsey Agility Article (1.8 MB) | Available after Purchase | ||
| Sample Kanban Board (493.2 KB) | Available after Purchase | ||
| Sample Kanban Board (66.9 KB) | Available after Purchase | ||
| Reference List (57.5 KB) | Available after Purchase | ||
| ADD: 61 Effort Impact Matrix (331.9 KB) | Available after Purchase | ||
| ADD: After Action Review and Pre-Mortem (392.1 KB) | Available after Purchase | ||
| ADD: Covey Quadrants Time Management (8.8 KB) | Available after Purchase | ||
| ADD: Taxonomy of Prioritization - Agile Tool (418.1 KB) | Available after Purchase | ||
Rob Levit, MA, has over twenty years’ of experience as a well-known educator in Maryland low-income schools. He focuses on designing multi-sensory programs for youth that positively address the impact of poverty on brain development. Currently, he is the executive director of Creating Communities, a nonprofit organization in Maryland that focuses on mediating the effects of poverty on the brains of children and youth in low-income schools and public housing projects using art-based activities. In addition, Rob is a dynamic trainer, facilitator, and consultant who has worked extensively with educational, corporate, and nonprofit clients on strategic planning, team development, and leadership skills. He has received strong testimonials for his work from universities, public schools, and medical centers, and has been recognized with numerous awards. Rob is a Licensed Consultant from Maryland Nonprofits’ Standards for Excellence Institute®, a Certified Trainer in Workplace Conflict Resolution from the Mediation Institute at Eckerd College, and holds an Executive Leadership Certificate from Cornell University.
In order to receive a certificate of completion for this course participants must:
- Attend the full course. Participants will not receive partial credit for partial attendance. Zoom attendance is used to verify viewing requirements. Zoom can take up to 48 hours to confirm seminar completion.
- Document participation codes. Single letter participation codes will be displayed throughout the training. 4 unique codes will be shown during full-day (7 hours or more) trainings and 3 unique codes will be shown during trainings shorter than full-day (6 hours 45 minutes or less). Participants must input the codes in order they were shown in their UBCE21 portal under the orange button label "Evaluation & Certificate". Participants must record at least 75% of the codes correctly to pass.
- Complete the course evaluation.
No quizzes are required.
Any questions regarding fulfilling these requirements can be directed to sw-ce@buffalo.edu.
Required Hardware
- A computer (desktop/laptop) or mobile device (smartphone/tablet).
- Speakers/headphones/earbuds OR access to a phone to call in to the Zoom room.
Strongly Encouraged Hardware
- Webcam or mobile device with a camera for interacting in course activities.
Internet Connection
- A stable Internet connection of 56K or greater is required. (However, please note that a 56K connection may degrade the quality of your experience.)
Any questions about these requirements or other technical questions can be directed to sw-ce@buffalo.edu.
Live Trainings (in-person and online) – Half and One Day: Full payment is due by the start of training. Participants may cancel by contacting the Office of Continuing Education by phone or email up to 10 business days prior to a training and receive a refund or a gift card minus a $50 processing fee.
Participants who cancel a half-day training (less than 5 hours) less than 10 business days prior to the training will receive a refund or a gift card minus a $50 processing fee. No gift cards or refunds will be issued within 24 hours of the training. There may be instances where a special workshop has additional cancellation rules and that will be stated in the workshop description.
Participants who cancel a one-day training (5 hours or more) less than 10 business days prior to the training will receive a gift card minus a $50 processing fee or a refund of 50% of their registration fee. No gift cards or refunds will be issued within 24 hours of the training. There may be instances where a special workshop has additional cancellation rules and that will be stated in the workshop description.
Live Training (in-person, online and hybrid) – Multi-Day: There is a $50 non-refundable deposit for all multi-day trainings. Full payment is due by the start of training. Participants may cancel by contacting the Office of Continuing Education by phone or email up to 30 calendar days prior to a training and receive a refund or a gift card minus a $50 processing fee and the $50 non-refundable deposit.
Participants who cancel less than 30 calendar days prior to the training will receive a gift card minus a $50 processing fee and the $50 non-refundable deposit or a refund of 50% of their registration fee. No gift cards or refunds will be issued with 5 or less business days’ notice before the start of the training. There may be instances where a special workshop has additional cancellation rules and that will be stated in the workshop description.
Self-Study Training: Participants have up to 72 hours from purchase to contact the Office of Continuing Education by phone or email and request a refund for an online course.
Gift Cards: Gift cards can be used as payment toward future trainings. Gift cards expire one (1) year after being issued.
Substitute Attendance: If a registered participant is unable to attend a training and would like another individual to attend in their place the Office of Continuing Education must be called or emailed at least one full business day before the training. Substitution decisions will be made on a case-by-case basis.
Late Policy: Participants should plan on arriving prior to the start of the training to allow time for sign-in, registration, and training introductions. Participants arriving 20 minutes or more after the scheduled start time or departing 20 minutes or more prior to the scheduled end time will not receive any Continuing Education Credit and/or certificates associated with the training.
Check Refunds: Check refunds may take up to 4 weeks to process.
UB Cancelled Trainings: If the Office of Continuing Education cancels a training, participants will be notified via email and refunds will be paid in full. Please be aware that if the University at Buffalo is closed the training may still be taking place. Please contact the Office of Continuing Education if you have any questions or concerns regarding whether or not a training is still being held.
Please email sw-ce@buffalo.edu or call 716-829-5841 for cancellations. Thank you.
