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Transferring Your Practice Online: Crash Course on Practical Strategies and Tips for Successful Engagement of Clients
Original Recording Date :


Course Format

Recorded webinar.


Many therapists are currently in unchartered territory with switching over to telehealth sessions for clients. Telehealth encompasses online sessions as well as telephone-based therapy. This workshop will focus on transferring your practice to online sessions by reviewing practical steps to get started, normalizing the transition for ourselves as well as clients to boost engagement, information on resources to guide privacy and billing aspects of online services, psychoeducational information for clients about online treatment, boundary considerations to take since there is a change to your therapeutic setting , setting frame for clinical focus of online sessions, and troubleshooting for common issues that may arise.

The goal of this workshop is to increase therapist's comfortability level with doing online sessions and to stay current with therapist communities and what they are saying about this topic. It is also meant to provide support and encouragement during this unprecedented time.

Learning Objectives:

  1. Identify ways to prepare for online service delivery of counseling services
  2. Describe ways to manage and organize online sessions including topics around technology and payment
  3. Apply ways to re-orient and engage clients into the online session process and re-set treatment planning as applicable

Research:  Google Scholar provides a number of articles written on telemental health.

Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, and other interested individuals.

Customer Service

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

Customer Service: We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


Lisa Prefontaine, LMHC

Lisa Prefontaine is a Licensed Mental Health Counselor, working in the Mental Health field for over 18 years. After working for 13 years at a local Behavioral Health Agency, the last 5 years as Clinical Director of Mental Health Services, Lisa is currently in full time private practice. She does individual therapy with adolescents and adults, as well as consultation for private practitioners and EMDR trained therapists, and is a trainer on various clinical topics. Lisa has maintained a private practice for 11 years and began using online services for self-pay in 2011. She continues to do online sessions and consultations.


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