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Creating Trauma-Informed Organizational Change: What Does it Take?
Original Recording Date :
Length: 1 hour


Course Format

Recorded webinar


Description: Trauma-informed care is a means of ensuring universal precaution for trauma which requires individuals, organizations, and systems to intentionally neutralize the environment and interactions for re-traumatization. Being trauma-informed requires organizations to also make a commitment to recognize and address biases, racism, oppression, and discrimination that are often inherent in policy and daily interactions. The presenters will provide an overview of the framework created by the Institute on Trauma and Trauma-Informed Care to help organizations plan for, implement, and sustain trauma-informed change in ways that ensure safety, trustworthiness, choice, collaboration, and empowerment, while also promoting diversity, equity, inclusion, and accessibility. Case examples from the presenters’ work with various organizations will also be highlighted throughout.

Learning Objectives:

  1. Describe how organizational practices and interactions can be unintentionally re-traumatizing
  2. Explain the 10 key development areas for trauma-informed organizational change
  3. Identify actionable trauma-informed organizational practices  

Research:  Numerous research articles on trauma-informed supervision can be found on google scholar.

Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, and other interested individuals.

Customer Service

We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


Susan Green, LCSW, Clinical Professor, UB School of Social Work

Susan A. Green, LCSW, is one of our most popular instructors. Sue is a certified EMDR therapist with certification in Advanced Critical Incident Stress Management, Cognitive Processing Therapy and Trauma-Focused Cognitive Behavioral Therapy. Sue is a full time Clinical Professor at the University at Buffalo, School of Social Work, and director of the School's Institute on Trauma and Trauma-Informed Care. Sue trains locally and nationally, and has done international presentations on trauma and trauma-informed care.

Samantha Koury, LMSW, The Institute on Trauma and Trauma-Informed Care (ITTIC)

Samantha Koury, LMSW is currently a project manager at the Institute on Trauma and Trauma-Informed Care (ITTIC), as well as a trainer and consultant on various projects. She is a graduate of the University at Buffalo School of Social Work and has experience working with staff in different agencies, organizations, and systems to become more trauma-informed in their work. Samantha is passionate about increasing awareness of trauma and re-traumatization and helping organizations and systems plan for, implement and sustain trauma-informed culture change.


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