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Working with First Responders: Cultural Competency and Risks (Self Study)
Original Recording Date :


Course Format

Recorded webinar.


Description: Participants will take an expansive look into the First Responder roles, requirements, training, occupational hazards, and complex cultural norms to foster increased confidence in the provision of mental health support services to First Responders and their family members. Participants will explore current data that supports the importance of early identification of primary and secondary stress symptoms, including suicide risk, as well as resources for safety planning. Additionally, clinician traits that foster increased likelihood of success in the engagement phase of treatment will be identified. An opportunity to interface with a panel of first responders for a lived experience Q & A will conclude the presentation. 

Learning Objectives:

  1. Describe at least 5 First Responder professions and the potential hazards associated with their professional duties. 
  2. Summarize the scope of vulnerability to suicide risk based on data provided.
  3. Describe 3 operational stressors that often impact the family members.
  4. Name 2 observable symptoms that may indicate a traumatic stress reaction in each category:  emotionally, physically, cognitively, and behaviorally. 
  5. Describe at least two strategies for building rapport and maintaining healthy boundaries with First Responders. 

Research: First Responders:  Behavioral Health Concerns, Emergency Response, and Trauma

https://www.samhsa.gov/sites/default/files/dtac/supplementalresearchbulletin-firstresponders-may2018.pdf

Measuring Law Enforcement Suicide: Challenges and Opportunities: Proceedings of a Workshop.

https://www.ncbi.nlm.nih.gov/books/NBK598925/

Mental health screening amongst police officers: factors associated with under-reporting of symptoms

https://pubmed.ncbi.nlm.nih.gov/33685431/

Police staff and mental health: barriers and recommendations for improving help-seeking

https://www.tandfonline.com/doi/full/10.1080/15614263.2021.1979398

https://www.cambridge.org/core/journals/psychological-medicine/article/epidemiology-of-traumatic-event-exposure-worldwide-results-from-the-world-mental-health-survey-consortium/F06E14BA4DF09A29CCA81909C285ABE9

Target Audience: social workers, mental health practitioners, creative arts therapists, marriage and facility therapists, psychologists, addiction professionals, case managers, psychiatric nurse practitioners and other interested individuals.

Customer Service

We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


Denise Fuller, LCSW-R, CFRC

Denise Fuller, LCSW-R is a licensed Clinical Social Worker, who has been in practice for over 25 years and dedicates her time to supporting military, first responders, and their families.   She is the owner of Solutions Counseling Services of Buffalo as well as a retired Army veteran with experience in Military Police and Combat and Operational Stress Control.  Prior to establishing her own practice in 2012, she also engaged in clinical and administrative roles in community mental health services and the NYS Office of Mental Health at Southport Correctional Facility, a former maximum security State prison.  Ms. Fuller is a Certified First Responder Counselor (CFRC) and Certified EMDR Therapist & Consultant.  Ms. Fuller volunteers as the Coordinator for the WNY Humanitarian Assistance Program/Trauma Recovery Network and has also volunteered as a member of the Steering Committee for the WNY Trauma Collaborative. 


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