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Trauma-Informed Care: Working with Refugees, Immigrants, and Asylum Seekers
Original Recording Date :


Course Format

Recorded video-based online activity.


This course is an elective course in the Online Trauma-Informed Organization Certificate Program: Basics for All Staff that was created by the University at Buffalo School of Social Work’s Institute on Trauma and Trauma-Informed Care (ITTIC).

Description: The course offers a foundation of information regarding implementation of Trauma-Informed Care with refugees and asylum seekers (otherwise known as Displaced Persons). Displaced Persons often face an array of stressors and trauma in their lifetime. Life in their home country, migration, and life in their new host country may be traumatizing or re-triggering. Using a trauma-informed approach can help prevent the potential of re-traumatization and help empower these individuals in any setting.

This online course offers the training in a video format. All course handouts can be viewed online, saved to your computer, or printed.

Learning Objectives:

  1. Recognize the impact of trauma in the lives of refugees/asylum seekers/immigrants
  2. Describe how premigration, relocation, and resettlement affects this population.
  3. Identify significant impacts to immigrant groups, service providers, and individuals in light of recent national changes.
  4. Devise strategies on how to be trauma-informed supporting members of these newcomer groups.

Target Audience: This course is appropriate for all professionals and volunteers (doctors, nurses, caseworkers, administration, etc.) working with refugees/asylum seekers/immigrants and other displaced persons that are in need of foundational information on trauma and trauma-informed care. Courses in the certificate program are suitable for all levels of professionals.

Customer Service

We are happy to respond to any concerns or questions you may have. Please contact us at by email at sw-ce@buffalo.edu or by phone at 716-829-5841.

ADA Accommodations: If you require any support for your ADA needs in the United States, please contact us by email at least 3 weeks prior to the event by email at sw-ce@buffalo.edu or by phone at 716-829-5841.


Matt Tice, LCSW, Director of Immigrant Services

Matt Tice is a licensed clinical social worker who returned to Western New York after 12 years in Philadelphia where he worked specifically leading clinical teams supporting people with severe mental illness and substance use who were also experiencing chronic homelessness. At Jericho Road he was initially responsible for day-to-day operations at Vive Shelter before assuming broader responsibilities as Director of Immigrant Services. Jericho Road and Vive are committed to continuing the critical work of offering shelter, legal support, and community resources for immigrants of all types as they establish new lives in the Buffalo, NY community.


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